Privacy Policy

1. Overview

This Privacy Policy explains how JSONClip collects, uses, stores, and shares personal data when you use our websites, APIs, editor, support channels, and related services.

2. Data We Collect

We collect data you provide directly, data generated by usage of the Services, and limited technical data collected automatically.

• Account data: name, email, authentication data, and profile information.
• Billing data: subscription records, payment status, invoices, and transaction metadata (payment card details are processed by payment providers, not stored in full by us).
• Usage data: API requests, generation logs, render metadata, timestamps, status codes, and feature usage.
• Technical data: IP address, browser and device metadata, error logs, and security events.
• Support data: messages, attachments, and communication history.

3. Why We Process Data

We process personal data to provide and improve the Services, secure accounts, process payments, and communicate with users.

• To create and manage accounts and API access.
• To run requested generation and rendering operations.
• To prevent abuse, fraud, and unauthorized access.
• To provide customer support and operational notices.
• To send product updates and marketing communications where allowed by law.
• To comply with legal obligations.

4. Legal Bases

Depending on your location, we rely on one or more legal bases such as performance of a contract, legitimate interests, legal obligation, and consent where required.

5. Sharing of Data

We may share data with trusted service providers and partners strictly as needed to operate the Services.

• Hosting, infrastructure, storage, and CDN providers.
• Payment processors and fraud-prevention providers.
• Analytics and monitoring providers.
• AI/media providers used to fulfill generation requests.
• Professional advisors, auditors, regulators, and law enforcement when legally required.

6. International Transfers

Data may be processed in countries other than your own. Where required, we implement lawful transfer mechanisms and contractual safeguards.

7. Retention

We retain personal data only as long as needed for service delivery, security, legal compliance, dispute resolution, and enforcement of agreements.

Retention periods vary by data type and legal requirements.

8. Security

We use reasonable technical and organizational safeguards to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

9. Cookies and Similar Technologies

We use cookies and similar technologies for session management, security, analytics, and product optimization. You can control cookies in your browser settings.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent.

You may also opt out of marketing communications by using unsubscribe options or contacting support.

11. Children

The Services are not directed to children under 13 (or higher minimum age required by local law). We do not knowingly collect personal data from children below the applicable age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

13. Contact

For privacy questions, data requests, or complaints, contact us via /contact.